Classic Ladies Hoodie - Maroon

DELIVERY WITHIN AUSTRALIA

Missy Moo offers FREE STANDARD SHIPPING on all orders over $110 within Australia only.

For all orders under $110 shipping prices are as below:

Standard Shipping – $9.95

Express Shipping – $15.00

INTERNATIONAL SHIPPING

Missy Moo ships to New Zealand and USA.

NZ Standard Shipping - up to 1kg -$20.00 | over 1kg - $25.00

US Standard Shipping - up to 1kg - $25.90 | over 1kg - $37.80

DELIVERY TIMES

DOMESTIC AND INTERNATIONAL

All orders placed Monday to Friday will be dispatched within 24 hours.

Online orders will be received within 5-7 working days for all Australian orders. If there is any issue with your order our customer service team will contact you by email and advise you of the updates.

New Zealand standard orders will be received within 6-27 working days.

USA standard orders will be received with in 6-27 working days.  

Please note: During the busy SALE period we will do everything we can to dispatch your order so that it is received within 5-7 working days; however orders may be delayed due to very high volume of orders.

ONLINE EXCHANGE & RETURNS

You may exchange or return any item for change of mind excluding sale items; postage charges to return the products are the responsibility of the customer.

If you would like to return/exchange an item please contact Missy Moo via e-mail at hello@missymoo.com within 14 days of receiving your purchase. If faulty we require a photograph of the faulty item via email to hello@missymoo.com and your order number or name it was purchased under.

You will be sent an email containing instructions on returning the item/s and a form to fill out to be included in the package. Once you have been sent a postal address, the item must be sent back within 30 days to be eligible for a refund. Any items returned after the 30 days will receive a credit which is redeemable for a 3 month period.

Missy Moo do not offer a free returns service for change of mind.

FAULTY PRODUCTS

In the event that you receive a faulty product, through a direct online purchase, please contact us: 

Email: hello@missymoo.com

SALE ITEMS & SALE EVENTS

We are unable to refund sale items or items purchased at a discount for change of mind, however, we are committed to helping you find the perfect accessory.

We’ll happily facilitate an exchange for you or issue you with a store credit that has no expiry! Please note, shipping costs to return & send exchanged items are not included. Please contact hello@missymoo.com so we can assist you further.

Additional promotional codes are not valid during sale periods.

Please note: that sale items, length of sale and times that sales occur are at the discretion of Missy Moo and may change without notice. Sale prices are only applicable during the sale period – no backdating. We are unable to combine multiple orders made during the sale, due to the large volume of orders.